We have heard from many faculty who are asking for help in navigating the complexities of today’s learner. While increasingly diverse classrooms hold the potential for rich learning, it also poses a challenge for teachers to meet the diversity of needs. If we want to reframe challenges as opportunities, we need to feel more confident in responding to some of the behaviours that can occur as learners show up with their own unique set of needs and perspectives.
This resource uses the ABCs of Behaviour Model, to help us understand causes and consequences of challenging behaviours, and to recognize that 90% of your effort should go in BEFORE a challenging behaviour occurs. Effort spent on prevention and early intervention will help to minimize classroom disruptions. In addition, a thoughtful response in the midst of a challenging situation can help to minimize negative impacts. Finally, it is important understand how consequences influence further behaviour.
(precipitating factors for students AND instructors)
Consider where this behaviour may be coming from, including internal, external, distant and recent factors: E.g.: Early trauma, cognitive abilities, conflict at home, conflict with classmates outside of class, low self esteem, didn’t get enough sleep or food, sick, bored, overwhelmed, lacking a needed skill, language barriers, different expectations from high school or other programs to the college environment, first generation college learner in family, physical barriers, strongly polarized opinions,...
Reflect on how YOU are showing up in class as the instructor. What might be some precipitating factors that impact your ability to engage effectively? It could be many of the same things as are going on for students! Check in with yourself, ensure you are look after your own needs so that you do not add to the problem by becoming one of the precipitating factors.
Start by creating a positive learning environment with the 4 Cs: Clear, Consistent, Collaborative, Calm.
Strategies for prevention/early intervention:
Classroom agreements sample process: We are all responsible for creating and maintaining a good learning environment…
Challenging classroom behaviour is generally considered something that either interferes with the safety or learning of the student or other students.
Examples of challenging behaviour: Withdrawn behaviours (timid, sleepy, anxious, absenteeism, chronically late, lack of class participation, lack of participation in group work, social isolation…); Disruptive/ inappropriate behaviours (on phone, talking, interrupting, “railroading” the agenda, dominating conversation, off topic questions, openly disrespecting teacher, demanding, grade grubbing, clashing of worldviews/opinions in difficult conversations on hot topics, refusing to follow instructions, coming and going from class, swearing, harassment, micro-aggressions, demeaning, getting in someone else’s space, “call out culture”, cheating…); Violent and/or unsafe behaviours (threatening self or other, hitting, yelling, bullying, …)
balancing safe and brave spaces, balancing EDI policy trends with educational freedom…
In-the-moment responses:
Consequences to challenging behaviour, whether natural or logical, include everything that happens after an event. A natural consequence might be that the learner experiences some social isolation from other students due to the behaviour. A Logical consequence might be being told to leave the class, or having campus security called in (depending on the severity). In order for consequences to have a positive impact ideally it provides valuable feedback for the learner that helps them to learn and grow. The most effective consequences are relevant, immediate, and incorporate constructive feedback.
Instructors need to be familiar with the college expectations on consequences related to breaching academic and/or nonacademic conduct policies. social isolation, leaving class to avoid stressful content, failing…)
Follow up
Make sure students are aware of the resources available to them (see below)
Camosun policies you should be familiar with:
•Medical/compassionate withdrawals
•Sexual violence and misconduct
Supports for students:
Ombuds, Counselling, Centre for Accessible Learning, Writing Centres
Supports for Instructors:
•REACH OUT! Your team, your chair, CETL, communities of practice…
•Supporting Students in Distress handout
•Employee and Family Assistance Program
Other resources
Strategies for handling difficult students
Challenging Behaviour: Influences and Triggers
Strategies for handling difficult students
https://www.cultofpedagogy.com/misbehavior-college-classroom/
https://durhamcollege.ca/ctl/teaching/classroom-management/
https://cetl.uconn.edu/resources/teaching-your-course/classroom-management/#
https://www.facultyfocus.com/topic/articles/effective-classroom-management/
https://www.youtube.com/playlist?list=PLh8j72So6cvxxUkP43BdnmYyvauARDRho
https://camosun.ca/services/student-mental-health-and-wellbeing/faculty-and-staff-mental-health