Diversity Training That Generates Real Change by James O. Rodgers; Laura L. Kangas; Marshall Goldsmith (Foreword by)Call Number: Online book. Click title for access.
Effective diversity training involves behavioral change based on adult learning theory. It is rigorous, deeply personal, experience based, and, if done well, life changing. Rodgers and Kangas offer a complete guide, from design to implementation to results. They show how to * determine what specific, tangible outcomes an organization wants before it starts * link diversity training to overall organizational strategy * help all participants forge an individual, emotional connection to the training * identify what skills a facilitator needs--the right facilitator makes all the difference * create memorable learning experiences, not simply educational programs